Joint Commission Certified Healthcare Staffing Services

Astrya Global will not engage with subcontractors to provide Assigned Employees unless agreed to in advance by the customer.

Assigned Employees may only be placed in assignments that match the job description for which Astrya Global assigns them; if an Assigned Employee is asked to float to another department with the customer, the department must be a like department orunit and the float employee must have demonstrated previous competency and have the appropriate certifications, credentials for that department/unit. Assigned Employees should only be floated to areas of comparable clinical diagnoses and acuities. Customer must notify Astrya Global immediately of floating employee.

It is the responsibility of Astrya Global to conduct and finalize the pre employment assessments of the Assigned Employee’s competence based on the techniques, procedures, technology, and skills needed to provide care, treatment and services to the populations served by the customer upon completion of Astrya Global’s orientation. It is the responsibility of the customer to cooperate in a review or evaluation of each Assigned Employee, relative to the employee’s ability to perform specific job functions upon completion of employee’s assignment or shift.

Astrya Global will provide all new employees with an orientation to the company’s policies and procedures. It is the responsibility of the customer to orient assigned employees to the facility and its rules and regulations and acquaint them with the facility policies and procedures, including but not limited to dress code, physical layout and equipment and to validate competency and ability of Assigned Employee to properly use equipment.

As the provider of staffing services, Astrya Global will be the employer of Assigned Employees and shall not by reason of their temporary assignment with the customer through Astrya Global become employees of the customer. At its sole discretion, Astrya Global reserves the right to utilize Independent Contractors in addition to its employees, to assist in the provision of all agreed upon Healthcare Supplemental Staffing services.

Upon notification of Incidents and or Errors, Astrya Global shall document and track all unexpected incidents, including errors, sentinel events and other events, such as injuries and safety hazards related to the care and services provided, utilizing its data gathering tools. Information gathered tracked and analyzed is to be shared and reported appropriately to customers, regulatory bodies and the Joint Commission as required.

It shall be the responsibility of the customer to notify Astrya Global within 24 hours of the event; any competency issues, incidents, and/or complaints related to the Assigned Employee and/or Astrya Global. Customer agrees to initiate communication with Astrya Global whenever an incident/injury report related to the Assigned Employee is completed.

The requirements of staff sent to the customer by Astrya Global are to be determined by the customer as part of the written agreement between the two parties. It is Astrya Global’s obligation to comply with the requirements of the customer by supplying staff that have the documented competencies, credentials, health screening and experience to satisfy the requirements specified by the customer in order to deliver safe care to the population being served.

Astrya Global shall verify the Assigned Employee’s licensure, certification, education and work experience to assure they are competent and possess the skills and experience that match requirements for the assignment. Matching the Assigned Employee’s licensure, certification, education and work experience to assure they are competent and possess the skills and experience matching the specified requirements of the assignment may include the use of new grad practitioners for Allied personnel and non-licensed nursing personnel such as sitters, caregivers and nursing assistants, it may also include licensed nursing personnel upon the request or approval of the customer.

The Astrya Global office, located in San Diego, CA. is open Monday through Friday from the hours of 9:00 a.m. – 6:00 p.m. Our telephone number is 888.808.3138. Outside of normal business hours, in the event of an emergency please contact us at 888.808.3188- it will go directly to our after-hours line.